Everyone has the right to live safely, free from abuse, neglect and exploitation. If you think you, someone in your home or community is being abused or neglected Cadwyn can help with this and ensure the person receives the appropriate support.  

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How do I report a safeguarding concern?
  • If you think a child or adult is in immediate danger call 999 immediately.  
  • You can contact Cadwyn on 029 20 498898 (Monday-Friday 9am-5pm) or email neighbourhoodteam@cadwyn.co.uk.
What will Cadwyn do?
  • We will always treat any concerns seriously. 
  • We will respond to you within one working day 
  • We may need to share concerns with other agencies to enable them to investigate further.  
  • We will always try to seek your consent to share concerns with appropriate agencies unless it places you or someone else at risk of further harm.  
  • We will always try to keep you informed of what action we are taking unless it places you or someone else at risk of further harm.  
  • We will support you to safeguard yourself and others.  
  • We’ll help you cope with the effects of any abuse or neglect you have witnessed or experienced and will signpost you to specialist support agencies where appropriate.  
  • Full details about Cadwyn’s approach to safeguarding can be found in our safeguarding policy here. 
External Links

NSPCC 

All Wales Safeguarding Procedures 

Childline

Hourglass 

 

Please click here to be directed to the domestic abuse section of our website.