Repair Responsibilities

• Bleeding radiators (see video for guide)
• Topping up the pressure on the boiler (see video for guide)

• Contact a pest controller. We recommend Cardiff Council Pest Control – 02920 872935

• Replace light bulbs including enclosed units (see video for guide)
• Replace plugs and chains
• Clear blockages to bath and toilet
• Replace toilet seats
• Clean fan
• Repair or replace shower units fitted by yourself
• Repair or replace light fittings fitted by yourself
• Replace shower bracket/holder if damaged

**Please note, Cadwyn will not take any responsibility for fixtures or fittings which you have fitted yourself

• Replace light bulbs including fluorescent tubes and starters (see video for guide)
• Replace plugs and chains
• Clear sink blockages
• Clean fans
• Replace or repair taps fitted by yourself
• Replace or repair lights fitted by yourself
• Repair, replace and connect any appliances
• Maintain kitchen fitted by yourself

**Please note, Cadwyn will not take any responsibility for fixtures or fittings which you have fitted yourself

• Arrange for re-glazing. Cadwyn will board over and make safe if required

• Repair or replace

• Changing fuses
• Repair or replace light fittings fitted by yourself
• Connection of cooker
• Replace bulbs throughout property

Tripped electrics – check all appliances and sockets before calling -Unplug each appliance in your home. This includes everything from fridge freezer, microwave, toaster etc.

-Plug each appliance in one by one and turn it on. If the power doesn’t trip, please move on to the next appliance. If the power does trip, please make a note of which appliance you used when the power tripped and then move on to the next item.

-Once you have undertaken this process for each item, it would be appreciated if you could repeat the process once more as it’s not always possible to identify an intermittent fault with an individual appliance first time round. We want to maximise our chances of locating a possible fault.

• General upkeep including the cutting of grass/hedges and cutting back treesIf you have a tree overgrowing into your property from a neighbouring property, you are legally entitled to cut back the branches to the boundary of the property and dispose of the off cuts in the neighbouring garden.
• Replace washing lines (unless in a shared communal area)

• Fit new
• Repair or replace (unless on a shared communal block)

• Replace batteries

• If you are locked out due to lost, stolen or damaged keys you will need to arrange access/replacement keys with a locksmith.

See below some Cardiff based locksmiths we have verified;

TPS Locksmiths – 02922 362159

Curley Locks – 02921 999247

Cardiff Lock & Safe – 02920 494992

• Repairs or replacement to any internal doors & frames excluding fire doors (Cadwyn will repair handles, locks & hinges)
• Adapting internal doors to accommodate carpets, laminate or any other flooring, excluding fire doors

• Before making ANY changes to your property such as new kitchens, bathrooms please contact Cadwyn

• Ensure your property is properly ventilated
• Wash down any black mould

You will find information about damp & condensation here

• Maintain and upkeep decoration, replace wallpaper and undertake cosmetic repairs to ceilings & walls

• Connection of gas cooker

We carry out a gas service annually as it is a legal requirement for us to do so.

It is important that you allow us access otherwise we can take legal action against you and cap your gas as a safety precaution.

Your Gas Service involves:

• Checking all gas appliances including gas meter
• Making sure that your gas is safe for continued use

**Please note, if you have a gas token meter, please ensure it has at least £10 credit